Terms and Conditions
These Terms and Conditions (“Terms”) cover all of the ways in which we communicate with you on this website and in any related communications channels such as our feeds, social media and email. When you access our services, or sign up to hear from us, we understand that you are OK with these Terms.
Legal documents and disclaimers for the draw.io plugins
- End User License Agreement for draw.io plugins
- Support and Service Level Agreement for draw.io for G Suite
- Support and Service Level Agreement for draw.io for Confluence and Jira
- Privacy policies for draw.io for Confluence and Jira
Privacy is important, and we respect your privacy.
The information that we collect
When you visit this draw.io website, we collect information about which pages you access, information about your device (device or browser type), information you send to us (such as your name or email address if you sign up to our email newsletter, or submit a support request), and referral information. We may collect your IP address to fight spam or to generate non-identifying aggregate data to help us understand how people are using our services.
Data storage of diagram data
The draw.io application, both online and offline, does not store your diagram data.
Email from the draw.io team
If you have licensed draw.io for G Suite, Confluence, or Jira, or if you have specifically signed up for our newsletter, you may receive email from us from time to time. You can opt-out of these emails.
If you have submitted a support request, we will typically contact you by email to work out a resolution to the problem.
Disclosure of your information
We do not sell your personal information.
As a rule, we don’t share your information with third parties, unless it is a) with your consent, or b) required by law (in response to an appropriate legal process). We will object to requests for information about people who use our site that we believe to be improper.
Cookies are tiny text files that are saved on your computer (or device) anonymously identify your browser or platform. They can’t search your computer, can’t put viruses onto your computer, and contain no personal identifying information about you (they are nothing to be afraid of).
Cookies can be used in various ways, for example to remember your preferences (such as default language), evaluate email effectiveness, show relevant ads, and personalize information.
We respect Do Not Track (“DNT”) settings in browsers. If you’re logged out of our Services and have DNT enabled, we will not set cookies.
How to control and delete cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.