Support 2018-04-12T08:47:17+00:00

Support

Do you have a question, need support or want to share an idea with us?

Support

First time here? Please watch the Quick Start Video.

Want to know which storage to select in the webapp? Please read the Selecting Storage section in the user manual.

Still wondering what draw.io is? It’s an app to create diagrams. You can use it online, download it or add it to Android and iOS for free. We provide integrations for many products (Confluence Server, Confluence Cloud, Jira Server, Jira CloudQuip and others). Numerous third-party integrations are also available (WordPress, Nextcloud, Mediawiki, Dokuwiki, Jupyterlab, Atom Editor…).

Have a question? It may have already been answered in our extensive documentation, in a blog post on this site, or by other community members. Please take a moment to search for what you want to know.

Documentation

Keyboard shortcuts
Cheat sheets for Windows and MacOS

White papers

White paper 1
Why diagramming can help you improve productivity across all teams in your company

White paper 2
How can diagrams be used in an organization?

Training Material

Self-guided tutorial
Exercises for users who are new to draw.io

Series of training videos
For users who are new to draw.io

Creating infographics in draw.io

Design rules for great infographics

Want draw.io support in Confluence and Jira?

Submit a support ticket.

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Do you have an idea for a new feature?

Request a feature.

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Want to ask a question?

Ask a question in the Q&A Google Group and get in touch with our team.

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