Since Confluence has become a trusted tool for visualizations, draw.io should also be an essential part of your Confluence toolkit in the long-term.  We’d like to show you how you can plan for the cost involved in using draw.io for Confluence Server or Data Center in the coming years.

Basic information about the draw.io server pricing model

Here we have a simple example in order to explain the pricing model. In this scenario, you have purchased new draw.io Confluence server licenses (which also includes 12 months of support) for 500 users at a total cost of $3,200.

Purchase of a new draw.io Confluence Server license. This license includes 12 months of support.

At the end of the first year you will need to renew your licenses in order to continue to benefit from new features, security patches, and our support. The renewal price is half of the new license price, or $1,600, therefore 24 months of support in addition to a new license costs $4,800.

At the end of the first year you need to renew your support. The renewal price is half of the new license price.

Let’s say you want to expand your Confluence user base during your second year of support (i.e., four months after the support extension) raising your Confluence user base to 2,000 users. The upgrade will increase the draw.io licenses accordingly, creating a new 12-month support contract.

The Atlassian upgrade formula is used, which in this case means, the price of new draw.io licenses for 2,000 users is used first ($6,000). Then, we subtract 50% of the cost of the initial 500 user licenses ($1,600) to get the upgrade price: $4,400. All in all, your total investment for the original licenses, plus the upgrade for 36 months of service is now $9,200.

You can expand your Confluence user base. First you use the price of the new draw.io license. Then, you subtract 50% of the cost of the initial license to get the upgrade price.

In the following years, the cost of extending support for a 2,000 user license is half the cost of a new license, or $3,000. So, in this scenario, your total cost for 48 months is $12,200.

In the following years, the cost of extending support is half the cost of a new license.

Special case: Upgrade with long-term license commitment

At Atlassian, you can purchase support for your server license for up to 24 months in advance. Using our given example as your guide, this means that you initially spend $3,200 on the new license, but you’ll also directly invest another $1,600 instead of renewing after one year. 

If you want to upgrade during the first support year, then you will be fully refunded for that now lost second year of support. Each upgrade comes with a new 12 month support contract. 

Let’s get back to our scenario. You want to upgrade to 2,000 users from your initial 500, but you’re upgrading during the first year of support. When we calculate this, remember that we start with the total cost of a license for 2,000 users, or $6,000. From that, we subtract not only the $1,600 from our original upgrade use case above, but we also subtract another $1,600, the amount of the unused second year of support, now refunded. So the total cost in this scenario for 36 months is now $10,600.

At Atlassian, you can purchase support for your server license for up to 24 months in advance. This means that you initially pruchase the new license, but you’ll also directly invest in your support renewal instead of renewing after one year. If you want to upgrade during the first support year, then you will be fully refunded for that now lost second year of support.

Basic information about draw.io for Confluence Data Center pricing model

draw.io for Confluence Data Center, like all Data Center services, is a subscription. That means that you calculate the cost of your plan based off of a consistent annual rate. Contrary to the server model: you don’t need to acquire any license rights but instead, only rights of use for the duration of the software contract, which means that, without extending your plan, you’ll no longer be able to actively use draw.io. In the example below, it costs $2,200 per year for 500 draw.io for Confluence Data Center users.

draw.io for Confluence Data Center is a subscription. This means that you calculate the cost of your plan based off a consistent annual rate.

It’s a bit more complex to calculate a license upgrade at the next user level – in this case, upgrading from 500 to 1,000 Data Center users.  Upgrade calculations will always take into account the remaining period of your current support against its total cost.

For example, if you purchased draw.io for Confluence Data Center on January 1st, and you would like to increase the number of users on June 1st of the same year, you will only be charged from June 1st through to December 31st.  The rate will reflect only the amount from the new, increased user base.  On January 1st of the following year, the subscription cost will reflect the additional users and as such, you will be charged in full.

Take a look at the formula below for more detail.  The calculation is a bit more complex and involves subtracting the rate of the old user base (500 users) from the rate of the new user base (1000 users).  This calculation factors in the amount of days that the service will be provided during the year of the initial upgrade

Upgrades will always count the remaining period of your ongoing support against its total cost.

In subsequent years, the renewal costs for our example will be based on the subscription rate for 1,000 users: $3,000 annually.

Hopefully, we could show you how to calculate licenses in the Atlassian environment, which can be quite complicated. Having said that, we would like your feedback: Do you value reading articles such as these or would you rather we include only feature-driven topics in the blog? We look forward to hearing from you.